Position Title: Customer Service and Education Scholarship Officer
Reports To: Founder/In Country Manager
Location: Hoi An, Vietnam
Status: Full time
Language skills: English As soon as possible
Qualifications:
Minimum: College Degree (English, Economics preference given for International study experience/Accounting);
Professional work experience in a similar position;
Excellent organizational skills. Excellent communication with national and international programme’s partners.
Excellent attention to detail. Works well under pressure.
Ability to meet deadlines with 100% accuracy.
Good working knowledge of modern telecommunication systems (including e-mail, fax and internet, related software) and relevant computer applications (e.g. MS Office);
Excellent proficiency in written and spoken English and Vietnamese;
Dynamic and self-motivated personality with a strong desire to work in the NGO field, willingness to learn and develop.
Preference given to people locally in Quang Nam and Da Nang.
Duties:
Education Scholarship Officer:
Updating student and sponsor information
Ensuring that letters and photos from students are sent to sponsors twice a year in a timely manner
Translating letters into English and sending to a foreigner for editing
Finding potential educational scholarship recipients to be interviewed
Meeting with principals when required and to act as interpreter
Administering the payment of school and other student fees (every month).
Ensuring that students continue to meet our financial and academic criteria
Keeping accurate records of all scholarship information
Sourcing funding for university scholarship students from companies within Vietnam
Sourcing funding for scholarship students
Mentoring and guidance of scholarship students
Customer Service Officer
Selling products made in the Lifestart Foundation Workshop
Recording all sales
Talking with customers regarding the Lifestart Foundation
Introducing makers to customers and visitors
Handing out flyers to people that walk past the workshop
Distributing flyers around Hoi An on a weekly basis
Assist Workshop Manager with organisation of tours
Further Enquiries:
To apply for the role please email an up to date CV and covering letter including the following points to Ms Diem at aicm@lifestartfoundation.org.au and Ms. Karen at karenleonard@mail.com.
Why you would be suitable for this role
When you would be available to start
Your expected salary
Deadline: 6th August 2015
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